WaitAir by Serviiot – Great Service is a Touch Away

As a Guest

Going out to eat is a great way to “get away”. However, it can be difficult at times to get your server’s attention to pay a bill, refill a drink, or let them know you are ready to order. Connecting with servers in a very easy way is why we created ServiIoT.

As a Restaurant Owner

You work hard to provide quality food and exceptional service that customers will remember and come back to. With that in mind, we developed a system to help make your job a little easier.

This system helps your team communicate, uses simple and easy to understand interfaces for customers and staff, and makes your business more profitable.

As a Server

You might like the convenience of using your own mobile device or strategically located displays to know when you have food ready in the kitchen, have a customer with a request, or have a page from the hostess that just sat your new table.

Being better connected to your customers and to the kitchen will improve customer satisfaction – leading to better tips, more return visits, and requests for your tables.

WaitAir Station

Full Table management

Track open tables
Mark tables as seating
Track service and bill calls
Track Bus requests
Quickly see open tables assigned to servers
Quickly see seated tables assigned to servers

Graphical Display of dining room

Flashing indicators for tables requesting service
Color-coded assignment of tables to servers
Long Press on a Server to page them
Optional display of server pages from WaitAir Chef with local paging
Configuration of table locations
Assignment of server indicator colors
Assignment of servers to tables
Floor plan image upload

WaitAir Chef

List of paged servers
Flashing indication when waiting on server’s phone to respond
Simple one-touch paging and clearing

Multiple independent chef stations
Lists of all logged in servers
Paging of individual server

WaitAir Server

Log in and out of work
Receive notifications of Chef Station pages
Receive notifications of Table pages
Notification processing on select smartwatches
Filtering of table pages based on assignments

Table
Pagers

Easily define text for each table pager
Support for single-button, 2-button (call/cancel), and 3-button (call/cancel/bill) pagers
Configuration of ServiIoT gateway for table page

Notification Management

Single notification display – only one notification at a time
Indication of an aging notification with an “!” prefix
Indication of waiting notifications with a “+” prefix
Customizable vibration patterns to eliminate the need for viewing a phone to detect WaitAir pages
Control over key notification behaviors to allow for multiple watches

Contact Us

Download the app

Apple iPhone/iPad App

‎WaitAir by ServiIoT

Price: Free